Project Support Officer

Bradford Children and Families Trust was established in April 2023 to enhance the quality and delivery of Children’s Services across our district. Our purpose is clear, to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination, and resilience – but under a new Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we’ll achieve our ambition – and yours.

About the Role

As a Project Support Officer, you will play an important role in supporting Bradford Children's and Families Trust's commitment to continuous improvement across Early Help, Children's Social Care and Youth Justice services. Working alongside Head’s of Service, Project Managers, Operational Managers and frontline practitioners, you will help drive, coordinate and embed improvement activity that strengthens practice, enhances service delivery and improves outcomes for children, young people and families.

You will support the design, implementation and evaluation of improvement initiatives, ensuring that learning from quality assurance activity, performance information, feedback from children and families, and national developments is translated into meaningful and sustainable change. The role will involve working collaboratively across services and with partner agencies to support the development of evidence-informed approaches, promote best practice and contribute to the delivery of the Trust's strategic priorities.

The postholder will demonstrate a proactive and organised approach, with a passion for improving outcomes for children, young people and families. You will be committed to supporting practitioners and managers to identify opportunities for improvement, implement change and measure impact. Above all, you will be a collaborative team player, able to build positive relationships whilst maintaining focus on delivering agreed priorities and outcomes.

Key Responsibilities

• Support the planning, coordination and delivery of improvement programmes and projects across Early Help, Children's Social Care and Youth Justice services.
• Work alongside managers and practitioners to support the implementation of improvement initiatives that strengthen the quality of practice and service delivery.
• Assist in the collection, analysis and presentation of performance, quality assurance and feedback information to help identify strengths, areas for development and opportunities for improvement.
• Support the development, monitoring and evaluation of action plans arising from audits, inspections, reviews, learning activities and service improvement programmes.
• Coordinate meetings, workshops and engagement activities that support learning, practice development and collaborative improvement across the Trust and partner agencies.
• Produce reports, presentations and updates that demonstrate progress, impact and learning from improvement activity.
• Support the identification, tracking and management of risks, issues, dependencies and actions associated with improvement programmes and projects.
• Contribute to communications and engagement activities that promote a culture of continuous improvement, learning and innovation.
• Develop effective working relationships with practitioners, managers, partners, children, young people and families to ensure improvement activity is informed by a range of perspectives and experiences.

Knowledge, Skills and Experience

• Experience, knowledge and strong skills in one or more of the following areas: practice improvement, quality assurance, service improvement, children's social care, Early Help, Youth Justice, transformation, project management, change management or performance management.
• Understanding of how quality assurance, performance information, audit activity and feedback can be used to drive improvements in practice and outcomes.
• Ability to coordinate multiple workstreams, monitor progress and support the delivery of improvement plans.
• Strong analytical, organisational and communication skills, with the ability to present information clearly to a range of audiences.
• Experience of building positive working relationships and engaging effectively with practitioners, managers and partner organisations.
• Commitment to continuous learning and improving outcomes for children, young people and their families.

Qualifications

• Qualified to NVQ / Diploma level 4 in Project Management or project management qualification e.g. PRINCE 2 and / or proven experience in end-to-end project, or discreet complex work package delivery.

You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:

• • Generous annual leave - 31 days rising to 34 with service, plus bank holidays
  • Excellent Local Government pension
  • Family-friendly policies and enhanced parental leave
  • Health & wellbeing support, including Occupational Health and counselling
  • Professional development and career progression opportunities
  • we are a National Living Wage employer

If you wish to discuss this role further, please contact,

Daniel Safa-Hale, Team Manager Daniel.Safa-Hale2@bradfordcft.org.uk

Closing Date: 8th November 2026

Interview Date: TBC

Internal candidates: If you wish to apply for this secondment, you must obtain explicit consent from your line manager. A secondment does not affect your permanent role, and you will retain your permanent employee status throughout.