Funeral Service Crew
Harrogate HG2 7LY
New Jobs
£13.24 an hour
- Assist in the preparation, transportation, and personal care of the deceased, ensuring professionalism and adherence to health and safety standards.
- No prior experience is required; candidates should exhibit compassion, reliability, and possess a full manual UK driver’s licence.
- Part-time role requiring 15 hours per week, with flexible shifts between Monday to Sunday and participation in an on-call rota one week in eight.
Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.
Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.
Please carefully consider your comfort levels with these responsibilities before applying.
- collect the deceased from a range of locations and scenarios in a professional and empathetic manner
- bear coffins on the day of the funeral and drive funeral vehicles
- maintain the cleanliness of equipment and facilities, including vehicles
- prepare coffins and engrave name plates
- prepare the deceased in our care for viewings and the funeral
- maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
- safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries
- a full UK manual driving licence
- the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
- good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
- the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
- strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
- 23 days holidays (pro rata, rising with service)
- a pension with up to 10% employer contributions
- access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
- access to virtual GP and free eye tests
- endless career development opportunities including apprenticeships
- friendly, supportive team and the knowledge that you make a huge difference to your community
- access to Stream - a money management app that gives you access to a percentage of your pay as you earn it.
A place you’ll belong
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at Your Co-op Application Journey (opens in new window) and our inclusion commitments at Diversity and inclusion at Co-op (opens in new window)
Benefits
- Holidays starting from 31 days holiday per year (includes bank holidays)
- 30% off Co-op branded products in our food stores
- Pension with up to 10% employer contributions
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Services to support your physical, mental and financial wellbeing
- Flexibility – we’ll aim to find a working pattern that fits your life
- Endless career development opportunities including apprenticeships
Success profile
What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.
- Customer Focus
- Problem Solving
- Communication
- Empathy
- Compassion
Who we are
At Co-op Funeralcare, we’re proud to support people during their most difficult moments.
This can be emotional work. But it’s also incredibly rewarding. Our Funeralcare colleagues work together to offer care and support to people experiencing grief. Whether you’re a Funeral Arranger, Funeral Director or part of our Funeral Service Crew, you’ll need to be compassionate and dedicated to helping others. Your empathy and sensitivity will not only aid people in their time of need, but also help you to build a deeply fulfilling career.
Our culture
Smiling at work is easy when you see the difference you make. And our funeralcare colleagues take pride in positively impacting our communities
At Co-op you’ll be welcomed and included, cared for inside and outside of work, and empowered by supportive leaders.
We’re all in this together and at Co-op, we always look out for each other.
We’ll do all we can to help you create a great work/life balance.
If you experience abuse or harassment in the workplace, we’ll support you.
Your manager won’t solve all your problems, but they’ll understand and empower you.
Find out about our roles
A career with Co-op Funeralcare could take you in a number of different directions, including management, embalming or a role in our support functions. You could even progress into another Co-op business area like Retail, Legal Services or Insurance.
Funeral Service Crew
Our Funeral Service Crew help with the funeral and care for the deceased. You’ll work closely with your team to provide a seamless, sensitive service. And you don’t need experience – just a full UK driver’s licence. We’ll give you all the support you need to help build your career with Co-op Funeralcare.
Funeral Arranger
Our Funeral Arrangers are the first point of contact for clients. They get to know clients’ needs and help them plan their funeral. You’ll need empathy and great customer service skills because your clients will look to you for help, support and advice. We’ll teach you everything else you need to do the job through our training and support.
Funeral Director
As a Funeral Director, you’ll spend most of your time with families, supporting them through the funeral arrangements. You’ll manage your own time and build strong, trusting relationships. We’ll give you all the support and training you need to develop your team and deliver a thoughtful service that works for our clients, and our business. Here, you’ll discover job satisfaction you never thought possible.
Care Logistics Manager / Funeral Services Manager
These are management roles. Our Care Logistics Managers focus on the co-ordination of funerals and the line management of operational teams, making sure all resources are in the right place at the right time. Funeral Services Managers look after multiple branches, making sure funeral services are consistently delivered to the highest possible standards.
Embalmer
Becoming an Embalmer isn’t a common career choice, but it is an incredibly rewarding one. Embalmers help preserve and restore deceased people, creating a peaceful and lasting image for their family and friends. It’s a highly skilled and technical role, for which you need an official BIE qualification. If don’t hold this qualification, you can enrol on our embalmer apprenticeship.
Apprenticeships
Our apprenticeships are open to everyone. As a Level 2 Funeral Team Member, you’ll develop your funeral arranging skills, learning how to deliver them with care and compassion. At Level 3, you can learn how to become a funeral director. Or you can become an embalmer with our Level 5 Embalmer programme, or progress to managerial roles with our degree apprenticeships. There are all kinds of ways you can progress in this role. Find out more on our apprentice hub.
Our application process
Every application process at Co-op is unique, but you’ll always experience 4 key stages.
Applying for a job
You can apply for a job with us quickly and easily on your laptop or phone. It doesn’t matter what you’ve done before or if you have little experience — it’s all about matching our values and bringing your passion, motivation and capabilities to your new role.
You don't need a CV to apply for a Funeralcare role at Co-op. We think that empathy and compassion are more important than experience and qualifications.
Online assessment
As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role. It will take around 20 minutes to complete.
Interview
If you pass your online assessment and short phone call, you’ll be asked to come to one of our Funeralcare homes for an interview.
We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.
Your decision
If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. There will then be a round of pre-employment screening, including background checks. Once all confirmed, this will start your journey into our Co-op.
Help with your application
If you want to be better prepared for the application process, whether you’re applying for a job at Co-op or somewhere else, our Career Development Hub gives you free access to tools that can help.
Build your CV, practice interview techniques and psychometric tests, or take quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.
Harrogate HG2 7LY
New Jobs
£13.24 an hour